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STORE MANAGER TRAINEE\ 14.00 1400 10th ave s

Date: Jan 19, 2023

Location: Great Falls, MT, US, 59405


Store Manager Trainee

Job Description Summary

Summary: To train with the store manager and/or co-manager, to learn the overall operation of the store.  Areas to be trained on include, but are not limited to, learning to make supervisory decisions that are consistent with Town Pump standards, policies, and procedures.  Understanding controllable expenses, sales increases, inside gross margins, shortage controls, and promotions programs.  Set the proper example for co-workers in terms of professionalism, attitude, and teamwork in all areas, including customer service.


  1. Serve as Acting Store Manager during the Store Manager's absence (when Co-Manager is not available).
  2. Customer service to include communicating with customers, resolving complaints and inquiries.
  3. Daily bookwork using computer to record employee information, inventory and sales information.
  4. Make bank deposit.
  5. Fill in for absent employees.
  6. Order supplies and merchandise.
  7. Answer telephone and screen calls.
  8. Light maintenance and cleaning of store and restrooms.
  9. Stock cooler and shelves.
  10. Effectively prioritize, organize, delegate, and follow up on store tasks to be accomplished.
  11. Security of all store assets.  Control of cash, fuel, and inventories.  Control of store merchandise and labor hours.
  12. New employee hiring, orientation, and training.
  13. Merchandising, to include receiving, pricing, stocking, displaying, and rotating of bar inventories.
  14. Store maintenance and basic repairs.
  15. Inventory of merchandise.
  16. Key daily sales.
  17. Proper entry of merchandise invoices.
  18. Disciplining and/or terminating problem employees.
  19. Enforcing all company policies and procedures.
  20. Supervisory decisions that are consistent with Town Pump Inc. standards, policies and procedures.
  21. Successfully complete all requirements of PDE program.


  1. Other duties assigned by supervisors.


Job Specifications (Qualifications)

Qualification Requirements:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Experience in the area of supervision and retail operations with a strong background in sales and marketing is a plus.

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

COMPUTER SKILLS: Experience with, MS Word, Excel, and Company computer based program, PDI.


  • Valid Driver’s License with acceptable driving record


  • Ability to carryout and enforce Town Pump, Inc. standards, policies, and procedures.
  • Ability to perform ordering and associated functions as well as maintaining in-store inventory.
  • Ability to maintain security over all store assets.
  • Ability to operate a ten key calculator with accuracy and speed.
  • Ability to provide orientation and training to new employees.
  • Demonstrate collaborative leadership skills and expected work ethic while developing team member's performance through proper feedback.
  • Demonstrate strong staff management skills with a commitment to collaboration and mentorship.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee must regularly lift and/or move up to 25 pounds and must occasionally lift and/or move up to 50 pounds
  • While performing the duties of this Job, the employee is regularly required to stand; walk; and talk or hear. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; and taste or smell.

ENVIRONMENTAL DEMANDS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is occasionally exposed to extreme cold (non-weather); and outdoor weather conditions.
  • The noise level in the work environment is usually moderate.

Disclaimer:   The list of requirements, duties and responsibilities is not exhaustive but is the most accurate list for the current job.  Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change, (for example, in the event of emergencies, or changes in personnel, work load, or technical development).

Nearest Major Market: Great Falls
Nearest Secondary Market: Montana

Job Segment: Retail Manager, Retail Operations, Store Manager, Merchandising, Trainee, Retail, Entry Level