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Date: Jan 8, 2020

Hotel Maintenance Supervisor

Job Description Summary

Summary:  Responsible for maintenance of entire building, i.e. refrigeration, heating, plumbing, electrical, etc.  Insures that all projects are completed.  Works closely with any craftsmen and meet with management to discuss mechanical operations of the property.  Checks daily log reports and maintains a flexible work schedule.


  1. Responsible for maintenance of the entire building, i.e., refrigeration, heating, plumbing, electrical, water treatment, and preventive maintenance schedules.
  2. Responsible for ice machines, swimming pools, saunas, fitness rooms, walls, emergency generators, water softeners, switch rooms, rooftop, and exhaust type units.
  3. Insures that all projects are completed on time and according to the necessary specifications.
  4. Works closely with any craftsmen called in to perform work. Aids and instructs craftsmen with scheduling of work, ordering of materials, and completing assignments as specified by the Hotel Manager or Corporate Representative.
  5. Works closely with housekeeper and front office manager. Meets with Hotel Manager to discuss any phase of the operation that the maintenance department is involved with.
  6. Evaluates requisitions for work or work orders and reports completion to Head Housekeeper or Hotel Manager as instructed.
  7. Maintains a flexible work schedule to cover emergencies.
  8. Responsible for training and orientation of new maintenance staff.
  9. Attends all Department Staff meeting and presents any pertinent information to staff.
  10. Supervises and coordinates maintenance, whether preventative or a project to accommodate Housekeeping or hotel occupancy.


  1. May assist in hiring.
  2. Generates various reports, as needed.
  3. Other duties as assigned by Hotel Manager.

Basic Statement of Functions

Qualification Requirements:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Specifications (Qualifications)

EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); or vocational training in electronical, mechanical, architectural engineering, or plumbing field preferred.  Three to five year’s prior experience in maintenance desired; or equivalent combination of education and experience.  Supervisory experience in related field preferred. Should have working knowledge of plumbing, electricity, carpentry, and mechanics.

LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals in concise and accurate form.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


  • Boilers license where applicable


  • Ability to work varied number of hours per week on a rotating basis.
  • Must display a high degree of pride and integrity in job performance.
  • Ability to learn and comprehend all company policies pertaining to his or her position and employment, including safety regulations.
  • Must be neat in appearance, courteous, friendly, and have knowledge of what to do or say in dealing with people.
  • Ability to wear uniform at all times on duty.
  • Must be able to work with little or no supervision.
  • It is imperative that this individual possess the ability to check out problems before they arise and act on them to ensure they do not become serious.
  • Must possess the ability to complete and report the completion of all tasks assigned, both verbal and written.
  • Ability to communicate ideas and describe the nature of the work to be done to outside tradesmen.
  • Ability to maintain good rapport with the housekeeping department.
  • Ability to communicate with subordinates and fellow staff members any problems, questions, and situations which may arise during shift.  Specifically in regard to procedures that are not being followed.
  • Maintain a high degree of confidentiality.     

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to lift 30 lb. regularly and 50 lb. occasionally.
  • Ability to stoop, bend, kneel, walk, carry, lift, climb, and have manual dexterity.

ENVIRONMENTAL DEMANDS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to work in an open office environment with frequent background noise.
  • Ability to handle strenuous working conditions.

Nearest Major Market: Great Falls
Nearest Secondary Market: Montana

Job Segment: Housekeeping, Hotel, Manager, HVAC, Hospitality, Management, Operations