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CAR WASH OPERATIONS SUPPORT

Date: Sep 19, 2022

Location: Butte, MT, US, 59701

Assist Car Wash Operations with advertising and implementation of on site promotions. Perform regular inspections at all locations. Provide on site training for new car wash managers.  Track and coordinate soap inventory and delivery.  Track and coordinate parts inventory and delivery. Provide assistance to the solutions group with repairs up to and including traveling to the site to complete repairs and training manager to do them.  
Inspect, train and guide managers to control their sites: maintain manager supervision through training; monitor employee and manager's customer service skills; deal with customers and employee complaints.
Responsible for disciplinary actions for manager while overseeing these activities for attendants etc.
Provide input for performance reviews for site managers and assist them with attendants' performance review.
Conduct inspections and training.  Verify completion of location maintenance.
Track parts inventory and delivery to locations. Ensure that parts are received timely at the locations.
Participate in monthly meetings for advertising at car washes
Update car wash manuals, inspection forms and maintenance logs as needed.
Conduct new Car Wash manager training on location.  
Investigate customer complaints and damage claims pertaining to the car wash and assist car wash manager in these tasks.
Identify areas where managers need assistance a develop policies to standardize operations company wide.
Assist with the development of pro formas for potential future locations. 
Coordinate annual competition survey with location managers.
Complete other projects and responsibilities as assigned. 


Nearest Major Market: Montana

Job Segment: Operations Manager, Operations, Customer Service